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Accessibility Statement

Last updated: October 16, 2026

 


YSTW LLC, doing business as YSTW and You See The Works, is committed to making our online shopping experience accessible to people with disabilities.

Our goal is for customers to browse products, access information, and complete purchases with independence and ease.


Our Accessibility Goal

We aim to improve accessibility with reference to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

This is our accessibility goal, rather than a claim that every page or feature has been evaluated or meets every requirement.


Assistance and Feedback

If you encounter an accessibility barrier or need help accessing product information, using a website feature, or completing a purchase, please email info@ystwatelier.com with the subject line Accessibility Assistance.

Where possible, include:

  • The page address or feature involved.

  • A description of the difficulty.

  • Your browser, device, or assistive technology, if relevant.

  • The assistance or alternative format you need.

You do not need to disclose a diagnosis or provide medical documentation to request assistance.

We will review your request and work with you to identify an accessible way to obtain the information or service you need.

Please do not send payment card details by email.


Third-Party Features

Our store uses Shopify and other third-party services for features such as checkout and payments.

If you experience difficulty with one of these features, please contact us. We will help identify available alternatives and raise the issue with the relevant provider where appropriate.


Improving Accessibility

Customer feedback helps us identify barriers and prioritize improvements. We intend to update this statement as our accessibility practices develop.


Contact

YSTW LLC
Doing business as YSTW / You See The Works
P.O. Box 2364
Chula Vista, CA 91912
United States

Email: info@ystwatelier.com